Shipping policy

Where We Ship

We currently ship to addresses within the United States only.

Processing and Delivery Times

Our candles and wax melts are shipped directly from our partner's workshop in Maine. Orders usually ship within 4 to 6 business days. Once your order ships, you'll get an email with tracking information. Please allow an extra day or two during the holiday rush.

Shipping Costs

Shipping costs are calculated at checkout based on your order and address.

Lost or Damaged Packages

If your package arrives damaged or tracking shows it was delivered but you didn't receive it, email us at returns@countryviewgeneralstore.com with your order number (and a photo if anything is damaged), and we'll make it right.

Questions about your order? Visit our contact page.